The Compassionate
AI Front Desk
Empower your practice with AI agents that handle intake, triage, and scheduling with genuine empathy and 100% HIPAA compliance.
Seamless Entry: Patients are guided through a gentle, conversational intake process that feels personal, not bureaucratic.
Universal Logic,
Specialized Execution
Scarlet's core architecture adapts instantly to the workflows of any high-touch practice, switching contexts seamlessly.
Mental Health Automation
Empathy at Scale
Listen to how our Voice AI handles a sensitive patient call. It doesn't just book appointments; it validates feelings and builds trust before they even meet you.
Sentiment Analysis
Our AI detects distress, anxiety, or urgency in a patient's voice and prioritizes their care appropriately.
Crisis Protocol
If a patient indicates self-harm or severe crisis, the AI instantly routes the call to your emergency line or designated provider.
24/7 Availability
Anxiety doesn't stick to business hours. Let your patients book support at 2 AM without waking you up.
Speak Their Language,
Literally.
Don't let language barriers limit your care. Scarlet instantly detects 30+ languages and converses natively while feeding you the English translation in real-time.
Not All Automation is Created Equal
Mental health requires a delicate touch. Standard "bot" responses can alienate vulnerable patients. We built Scarlet with a Real-time Sentiment Engine.
- Detects subtle cues of distress or hesitation
- Adjusts tone and pacing dynamically
- Flags high-risk keywords for human review
We Play Nice With
Your Entire Stack
Scarlet isn't another silo. It's the glue. We connect your EHR, payment gateway, and CRM into one fluid conversation.
Universal Webhooks
Real-time data sync with any platform that supports REST APIs.
Native Banking APIs
Direct integration with Stripe Connect & Square for instant reconciliation.
Drag-and-Drop
Clinical Logic
Don't rely on black boxes. Map out your exact practice protocols in a visual editor. If a patient says "Chest Pain", route to emergency. If "Refill", route to pharmacy.
Complete Practice Operating System
We connect your EHR, phone lines, and email into a single intelligent nervous system.
Revenue Cycle Autopilot
Stop chasing balances. Our agents verify EOBs, calculate patient responsibility, and collect payments instantly via Stripe or Square APIs the moment a claim is processed.
Insurance Payment Posted
Claim #8821: Paid $150.00
Responsibility Calculated
Coinsurance (20%): $50.00
Generate Payment Link
API Call: POST /v1/payment_links
Secure SMS Sent
'Click here to pay your balance...'
Funds Settled
Direct Deposit: $50.00
The Central Nervous System
For Your Practice
Stop tab-switching. Scarlet unifies your fragmented tools into a single, intelligent layer. When a patient calls, your EHR updates, your calendar blocks, and your billing system prepares the invoice—instantly.
Universal Sync
Bi-directional sync with Epic, Athena, DrChrono, and 50+ other EHRs.
Native Payments
Process copays via Stripe or Square directly within the chat flow.
Marketing Automation
Push warm leads instantly to Salesforce, HubSpot, or HighLevel.
Reclaim Your Time
Switch from manual admin overload to automated peace of mind.
Pending Tasks (Admin)
Your Data is Fortress-Secure
We understand the gravity of PHI in mental health. Our entire stack is encrypted end-to-end, SOC2 compliant, and we sign a BAA with every practice.
- AES-256 Encryption at rest and in transit
- Zero-retention voice processing (optional)
- Role-based access controls
The Cost of Manual Admin
ROI Calculator
*Estimates based on industry averages: 20min admin time per appointment, $150 avg appointment value, 50% reduction in no-shows with automated reminders.
Construct Your
Digital Backbone
Ready to replace chaos with code? Get a custom automation roadmap designed for your specific EHR and operational bottlenecks.
* No credit card required. HIPAA Compliant BAA included with all plans.